Фінпром Маркет / Services
Utility debt portfolios
Debts relating to utility services.
Debt portfolios relating to utility services. Use the partnership contact for portfolio enquiries and borrower support for a specific obligation.
Information needed for reconciliation
Check the utility provider, service address, account number and billing period behind the balance. These details help distinguish a current obligation from a duplicate or misdirected case.
How to check the amount
Compare the charges with invoices and your receipts. If payments are missing, submit copies through an official channel so the account can be reconciled.
How to pay
Obtain current payment details and the exact reference for the specific case before paying. Keep the receipt and confirm that the funds reached the correct customer account.
What to do about discrepancies
Send a written request describing the issue and attach supporting documents. If it cannot be resolved directly, consumers may use the pre-court, regulatory and court remedies available under applicable law.
A utility balance must be supported by the specific customer account, invoices and recorded payments.
See the company documents for factoring terms and borrower communication procedures.
Have a question?
Contact the company before applying or paying.
factoring@vskgroup.com.uaRequest a callback